Post-purchase Satisfaction

Make your customers Happier

Post-purchase Satisfaction | The 100% standard by Orbi First

Start Benefiting from a top Post-purchase Satisfaction solution

High retention rate, and more sales

The top priority at Orbi First, is to help you make your customers fully satisfied. Every business should have this important goal, and should put in place the according mechanisms. But once again, it’s time, ressource and money consuming. Thanks to this optionnal service by Orbi First, a very close and special attention is given to every of your customers and their order. This helps you to have a high retention rate, while making more sales.
This optionnal service (Free in the free plan) is highly recommanded. This includes, but not exclusively, the following aspects:
  • 7d/7 Customer Care Center
  • Returns and products warranty management
  • Surveys
  • Follow-ups
  • Products and brand awareness
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